Frequently Asked Questions

Find answers to common questions about South Side products and services

What is the delivery timeframe?

For Maputo: Orders with payments approved by 12:00 PM will be delivered on the same day. Orders approved after this time will be delivered on the next business day. For other provinces in the country: Items are sent via daily courier, with delivery within 48 hours. Shipping costs are paid by the customer.

What payment methods are available?

Standard Bank account number: 1280001712582 Standard Bank NIB: 000301280000171258257 E-MOLA: +258 878951509 M-PESA: +258 849551509

Are exchanges accepted?

No, exchanges are not accepted.

How is payment made?

50% before delivery and 50% after the product is delivered.

Still have questions?

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